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Shipping and Returns

All Orders over £400 will be free of charge! (exc. VAT within the UK Mainland)

 

International Orders

The shipping cost for your order will be based on the total order weight. Simply register for an account, then log in and add your items to your shopping cart and then proceed to checkout. 

For all International orders not listed below, please contacts us for a shipping quote info@miafashions.com

 

Delivery Destination

Cost (Upto 25kg)  

Transit Time (Depending Upon Stock Availability)

UK Mainland (DPD)

£8.60

1-2 Days

Belgium, France, Germany, Luxembourg, Netherlands

£13

2-3 Days

Republic Of Ireland

£15

2-4 Days

Austria, Denmark, Switzerland

£19

2-3 Days

Czech Republic, Italy, Slovakia, Spain

£27

3-4 Days

Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden

£35

3-5 Days

Bulgaria, Greece, Latvia, Lithuania, Norway, Romania, Serbia

£43

4-6 Days

 

Shipping To USA

 Shipping Cost to the USA starts from £28  

Our website will calculate your delivery cost based on the total order weight. Simply log in and add your items to your basket and then proceed to checkout.

Once you have placed your order we will email you a confirmation and then send you another email when your order has been shipped. FedEx will also send you an email with your tracking number. 

For orders placed before 12pm Monday-Friday will be dispatched the same day. Delivery is usually 2-3 Working Days

 

 

 

UK Mainland Delivery

We aim to deliver the next working day on all orders placed before 1 pm on Monday-Thursday. Orders placed on Friday will be delivered on Tuesday.

MIA FASHIONS aims to dispatch all orders within 24 hours. Occasionally you may order something which is not immediately available. On these occasions you will receive confirmation of your order and we will contact you to advise if anything is not in stock, with an expected delivery date. Deliveries made within mainland UK are sent via DPD. For security reasons a signature will be required upon delivery.

 

Non UK Mainland Delivery

 Our website will calculate your delivery cost based on the total order weight. Simply log in and add your items to your basket and then proceed to checkout.

 Once you have placed your order we will email you a confirmation and then send you another email when your order has been shipped. FedEx will also send you an email with your tracking number. 

 International orders are generally delivered within 5 to 10 days when all goods are in stock, but may be subject to unforeseeable delays in customs. Please note that you will be responsible for any import duties in your own country.  We do, however, exclude UK taxes from all non UK and EU purchases. You are also responsible for ensuring your purchases adhere to any import laws within your own country. 

 

VAT

20% Vat is only charged to UK customers and EU customers who do not have a valid VAT number.  Customers from outside of the EU will not be charged VAT, but may have to pay local import charges when receiving the goods.  EU customers with a valid VAT number will not be charged VAT, please supply us with this when you place your order.

 

Returns

Items can be returned to us within 14 days of purchase as long as they are unworn, unwashed, unused and are returned with original tags. Please note, due to hygiene reasons, we cannot accept returns for earrings or underwear, and we do not accept returns on sale items.

Please fill out the Returns Form included with your order. Then send the items back to us, along with your returns form. For your security, we recommend using an insured courier, this way you are protected in the rare occasion something goes wrong. 

Refunds will be issued minus the cost of shipping and it may take up to 2-10 business days from the date received for the refund to be reflected on your bank statement. 

 

Exchanges & Replacement of Faulty Goods

Unfortunately, due to our rapidly fluctuating stock levels and pack sizes, we do not offer exchanges or replacement on faulty or non faulty goods. As all items come in packs we are unable to re send a replacement to our customers at this moment in time. Please return the item, and re order.

 

 

 

 

NEED HELP? CONTACT US ON 0161-819 2323 OR EMAIL INFO@MIAFASHIONS.COM COMPANY REGISTRATION NUMBER:5712093